Livii Privacy Policy

Data Collection and Use

We collect certain personal data when users create or update their Livii accounts. This includes:

• Name, phone number, and profile details.
• Location data for delivery tracking.
• Order and transaction history.
• Contact information provided for customer support.

Location tracking is used to identify the delivery location for a seamless experience when the customer chooses the “deliver to my current location” option. Disabling location services may affect app functionality.

All collected data is used solely for:

• Processing and managing delivery requests.
• Improving our service and user experience.
• Ensuring security and compliance with local regulations.
• Providing customer support.

Service Providers and Third-Party Services

We may work with third-party service providers to enhance app functionality, including:

• Payment processing services.
• Customer support tools.
• Analytics providers to help us improve the app.

These third parties are required to protect your data and use it only for the agreed purposes.

Google Play Services & App Store Data Usage

Our app may collect log data, including:

• Device and system information.
• Date and time of app usage.
• Error reports to improve performance.

Data Protection & Security

We take appropriate measures to safeguard your personal data. However, no internet-based service can guarantee complete security. We continuously update our security protocols to protect against unauthorized access.

User Rights & Data Control

You have the right to:

• Access, update, or delete your personal information.
• Manage location permissions through your device settings.
• Contact us for any data-related inquiries.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected in the app, and we encourage users to review it periodically.